Maximum Efficiency.
Maximum Results.

We get it. It’s hard to focus on improving operations when you’re buried in the day-to-day needs of your organizations.

OPERATIONAL EXCELLENCE

Dinocrates works with organization leaders to identify ideas for improvement and then how to turn those ideas into reality using the right tools and the right processes at the right time.

Our operational experts will look at how your organization functions currently, identify areas for potential improvement, and deliver a strategy for improvement that includes staffing, business processes, technology, and training.

Inside Operational Excellence

At Dinocrates, we look at your agency in its entirety rather than as a set of individual parts with a specific focus on the use six factors of operational success:

These elements improve cost-effectiveness while allowing you to remain agile and competitive.

Whether your goal is to maximize your budget or provide better services for those that depend on you, increasing the efficiency of operations is essential.

DINOCRATES OPERATIONAL SERVICES

Business Process Management (BPM)

Dinocrates’ unique BPM Acceleration Framework (BAF) helps clients quickly discover where they stand in terms of BPM maturity. It also provides a roadmap to implement a repeatable method to create a truly agile business structure.

Program & Project Management

Whether you’re managing a project or a group of projects, management rigor is a top priority. Dinocrates will strengthen your management and project lead teams to maximize operational performance.

Business Process Redesign & Integration

We work with your agency to ensure that it’s delivering effectively and efficiently. We use best-in-class frameworks to design optimal future states. We then collaborate with you to ensure the redesigned processes are successfully integrated and implemented.

ITIL-Based Infrastructure Management

Dinocrates experts adapt the globally recognized Information Technology Infrastructure Library (ITIL) framework to your organization to create an implementation that achieves operational success.

CASE STUDIES

MEMBER-CENTRIC HEALTHCARE COVER PROVIDER

Dinocrates provided Pega professional support services on the Eligibility Appeals Case Management System (EACMS)….

FEDERAL CIVILIAN AGENCY LINE OFFICE COVER PROVIDER

Dinocrates led the design, development, and initial implementation of a common integration infrastructure…

FEDERAL CIVILIAN AGENCY CORPORATE SERVICE OFFICE

Dinocrates developed a data hub proof-of-concept system to process member enrollment and provider demographics for a startup health plan…